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  1. CMS
  2. CMS-10151

Failed to send mails when an email address does not match

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Blocker Blocker
    • 4.2.9, 4.3.0
    • 4.2.7
    • Général
    • None
    • 4.3 M5

      Failed to send mails when an email address does not match.

      When users have the right to be notified of workflow changes and
      to be notified of a new comment they do not receive the mail.

      It is possible that it is the case for other right which warns the user by mail

      In the code we send a single mail with everyone in copy and if there is a non-compliant email we do not send notifications.

          [CMS-10151] Failed to send mails when an email address does not match

          Many ticket at once.

          The asynchonous send mail helper takes list of users but send a single mail with everyone in visible copy
          We should add an argument to choose if we send separate mails.

          In this case, this would solve the issue that is a single mail with lots of people in copy including refused emails

          Raphaël Franchet added a comment - Many ticket at once. The asynchonous send mail helper takes list of users but send a single mail with everyone in visible copy We should add an argument to choose if we send separate mails. In this case, this would solve the issue that is a single mail with lots of people in copy including refused emails

            laurence Laurence Aumeunier
            afrancois Anastasia François
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              Created:
              Updated:
              Resolved: