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  1. GLPI
  2. GLPI-11

Unable to get tickets from GLPI v10.0.2

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    • Icon: Bug Bug
    • Resolution: Fixed
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    • 1.6.0
    • 1.5.0
    • None
    • 4.6 M5

      Not possible to get issues with GLPI v10

      The following error occurs :

       

      Message : 

An error occurred while contacting the GLPI Rest API (status code : 400). Response is : ["ERROR_RESOURCE_NOT_FOUND_NOR_COMMONDBTM","la ressource n'a pas été trouvée ou n'est pas une instance de CommonDBTM; Afficher la documentation dans votre navigateur à https://assistance.sciencespobordeaux.fr/glpi/apirest.php/#ERROR_RESOURCE_NOT_FOUND_NOR_COMMONDBTM"]

Emplacement : org.ametys.plugins.glpi.TicketGlpiManager._callWebServiceApi(TicketGlpiManager.java:413)

       

      See here for a possible fix : https://forum.glpi-project.org/viewtopic.php?id=283514

       

            cedric Cédric Damioli
            dcartier David Cartier-Michaud
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              Created:
              Updated:
              Resolved: