Caused by: org.xml.sax.SAXException: Unable to sax short value for GLPI tickets
java.lang.IllegalArgumentException: User is not connected
        at org.ametys.plugins.glpi.dynamic.TicketsDynamicInformationGenerator.saxShortValue(TicketsDynamicInformationGenerator.java:61)
        at org.ametys.plugins.linkdirectory.dynamic.AbstractInternalDynamicInformationGenerator.generate(AbstractInternalDynamicInformationGenerator.java:81)
        at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline.processXMLPipeline(AbstractProcessingPipeline.java:581)
        ... 99 more
Caused by: java.lang.IllegalArgumentException: User is not connected
        at org.ametys.plugins.glpi.TicketGlpiManager.getCountOpenTickets(TicketGlpiManager.java:454)
        at org.ametys.plugins.glpi.dynamic.TicketsDynamicInformationGenerator.saxShortValue(TicketsDynamicInformationGenerator.java:53)
        ... 101 more