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  1. Runtime
  2. RUNTIME-3189

Unable to send a mail to notify webmasteur on a form to a mail server that use login and password

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Blocker Blocker
    • 4.1.15, 4.2.2, 4.3.0
    • 4.1.13
    • None
    • None
    • 4.3 M1 

      2019-06-17 16:53:02,018 ERROR [org.ametys.plugins.forms.processing.ProcessFormAction] (http-nio-8080-exec-10;/preview/plugins/forms/submit.html) Error sending the notification mail to communication@carcassonne-agglo.fr
com.sun.mail.smtp.SMTPSendFailedException: 550 message-business.com : Authorisation to send with sender @carcassonne-agglo.fr is denied. in account undefined / undefined
;
  nested exception is:
        com.sun.mail.smtp.SMTPSenderFailedException: 550 message-business.com : Authorisation to send with sender @carcassonne-agglo.fr is denied. in account undefined / undefined

        at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2108)
        at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1609)
        at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1117)
        at org.ametys.core.util.mail.SendMailHelper$MailSender.sendMail(SendMailHelper.java:671)
        at org.ametys.core.util.mail.SendMailHelper.sendMail(SendMailHelper.java:286)
        at org.ametys.core.util.mail.SendMailHelper.sendMail(SendMailHelper.java:231)
        at org.ametys.core.util.mail.SendMailHelper.sendMail(SendMailHelper.java:206)
        at org.ametys.core.util.mail.SendMailHelper.sendMail(SendMailHelper.java:187)
        at org.ametys.plugins.forms.processing.ProcessFormAction._sendNotificationEmails(ProcessFormAction.java:1493)
        at org.ametys.plugins.forms.processing.ProcessFormAction._sendEmails(ProcessFormAction.java:1464)
        at org.ametys.plugins.forms.processing.ProcessFormAction.act(ProcessFormAction.java:242)
        at org.apache.cocoon.components.treeprocessor.sitemap.ActTypeNode.invoke(ActTypeNode.java:125)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.buildPipeline(ConcreteTreeProcessor.java:194)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.buildPipeline(TreeProcessor.java:267)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:111)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.buildPipeline(ConcreteTreeProcessor.java:194)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.buildPipeline(TreeProcessor.java:267)
        at org.apache.cocoon.components.source.impl.SitemapSource.init(SitemapSource.java:333)
        at org.apache.cocoon.components.source.impl.SitemapSource.<init>(SitemapSource.java:215)
        at org.apache.cocoon.components.source.impl.SitemapSourceFactory.getSource(SitemapSourceFactory.java:68)
        at org.apache.excalibur.source.impl.SourceResolverImpl.resolveURI(SourceResolverImpl.java:208)
        at org.apache.cocoon.components.CocoonComponentManager.resolveURI(CocoonComponentManager.java:558)
        at org.apache.cocoon.components.CocoonComponentManager.resolveURI(CocoonComponentManager.java:558)
        at org.apache.cocoon.components.CocoonComponentManager.resolveURI(CocoonComponentManager.java:558)
        at org.apache.cocoon.components.CocoonComponentManager.resolveURI(CocoonComponentManager.java:558)
        at org.apache.cocoon.environment.AbstractEnvironment.resolveURI(AbstractEnvironment.java:555)
        at org.apache.cocoon.environment.AbstractEnvironment.resolveURI(AbstractEnvironment.java:542)
        at org.apache.cocoon.sitemap.ContentAggregator.setup(ContentAggregator.java:290)
        at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline.setupPipeline(AbstractProcessingPipeline.java:387)
        at org.apache.cocoon.components.pipeline.impl.AbstractCachingProcessingPipeline.setupPipeline(AbstractCachingProcessingPipeline.java:738)
        at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline.preparePipeline(AbstractProcessingPipeline.java:503)
        at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline.process(AbstractProcessingPipeline.java:455)
        at org.apache.cocoon.components.treeprocessor.sitemap.SerializeNode.invoke(SerializeNode.java:144)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:118)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.handleCocoonRedirect(ConcreteTreeProcessor.java:300)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.access$000(ConcreteTreeProcessor.java:49)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector.cocoonRedirect(ConcreteTreeProcessor.java:348)
        at org.apache.cocoon.environment.ForwardRedirector.redirect(ForwardRedirector.java:60)
        at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode.invoke(RedirectToURINode.java:70)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.ActTypeNode.invoke(ActTypeNode.java:139)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:118)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:118)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:118)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.handleCocoonRedirect(ConcreteTreeProcessor.java:300)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.access$000(ConcreteTreeProcessor.java:49)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector.cocoonRedirect(ConcreteTreeProcessor.java:348)
        at org.apache.cocoon.environment.ForwardRedirector.redirect(ForwardRedirector.java:60)
        at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode.invoke(RedirectToURINode.java:70)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.components.treeprocessor.sitemap.MountNode.invoke(MountNode.java:118)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:47)
        at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode.invoke(MatchNode.java:108)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode.invoke(PipelineNode.java:143)
        at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode.invokeNodes(AbstractParentProcessingNode.java:69)
        at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode.invoke(PipelinesNode.java:93)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:236)
        at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor.process(ConcreteTreeProcessor.java:178)
        at org.apache.cocoon.components.treeprocessor.TreeProcessor.process(TreeProcessor.java:254)
        at org.apache.cocoon.Cocoon.process(Cocoon.java:699)
        at org.ametys.runtime.servlet.RuntimeServlet.service(RuntimeServlet.java:543)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)
        at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342)
        at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803)
        at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
        at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868)
        at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459)
        at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:748)
Caused by: com.sun.mail.smtp.SMTPSenderFailedException: 550 message-business.com : Authorisation to send with sender @carcassonne-agglo.fr is denied. in account undefined / undefined

        at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1616)
        ... 154 more

          [RUNTIME-3189] Unable to send a mail to notify webmasteur on a form to a mail server that use login and password

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            Unassigned Unassigned
            fravetier Frederic Ravetier (Inactive)
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              Created:
              Updated:
              Resolved: