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  1. Workspaces
  2. WORKSPACES-1212

Error when getting documents thumbnails from onlyoffice

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Critical Critical
    • 2.2.0
    • 2.2.0
    • Module Documents
    • None
    • 4.5M8
    • 4.5 RC1

      How to reproduce

      • Go to projects,
      • open a project
      • go to documents

      actual behavior

      • docx documents does not have a thumbnail (same for others documents)
      2022-01-24 19:24:12,555 ERROR [org.ametys.plugins.workspaces.documents.onlyoffice.OnlyOfficeManager] (http-nio-8080-exec-2;/generate/test-prod/_plugins/workspaces/file-manager/test-prod/cmVzb3VyY2U6Ly9mMDQ1YmZkZC04N2I5LTQzYTctYjdjMS1mYzIxZjVhZmVmYmI=MjAyMi0wMS0yNFQxODoxOTozNy40MjNa/thumbnail.png) An error occurred getting thumbnail for resource id 'resource://f045bfdd-87b9-43a7-b7c1-fc21f5afefbb'. Error message is '-8'
2022-01-24 19:24:12,556 ERROR [sitemap.handled-errors] (http-nio-8080-exec-2;/generate/test-prod/_plugins/workspaces/file-manager/test-prod/cmVzb3VyY2U6Ly9mMDQ1YmZkZC04N2I5LTQzYTctYjdjMS1mYzIxZjVhZmVmYmI=MjAyMi0wMS0yNFQxODoxOTozNy40MjNa/thumbnail.png) No pipeline matched request: _plugins/workspaces/file-manager/test-prod/cmVzb3VyY2U6Ly9mMDQ1YmZkZC04N2I5LTQzYTctYjdjMS1mYzIxZjVhZmVmYmI=MjAyMi0wMS0yNFQxODoxOTozNy40MjNa/thumbnail.png
	at <map:mount> - resource://org/ametys/runtime/kernel/sitemap.xmap:152:82
	at <map:mount> - resource://org/ametys/runtime/kernel/sitemap.xmap:187:109

            cedric Cédric Damioli
            fravetier Frederic Ravetier (Inactive)
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              Created:
              Updated:
              Resolved: