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Bug
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Resolution: Fixed
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Major
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1.15.0
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None
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4.6 M6
Bug:
User is unable to see his upcomming events/number of unread emails
It looks like the api is returning an html response instead of xml
Message : Unable to sax dynamic information from provider of id 'dynamic.info.calendar' Caused by: org.xml.sax.SAXParseException; lineNumber: 6; columnNumber: 3; The element type "hr" must be terminated by the matching end-tag "</hr>". at org.apache.xerces.parsers.DOMParser#parse (Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderImpl#parse (Unknown Source) at org.apache.excalibur.xml.impl.JaxpParser#parseDocument:395 at org.ametys.plugins.zimbra.ZimbraConnector#_getSoapEvents:465
[ZIMBRA-23] User is unable to see his upcoming events/number of unread emails
It was a misconfiguration problem, but impossible to get the reason with the current code. We added some logs to be able to have details on the error.
Error is well managed but we receive valid HTML which is not valid XML (with a hr tag not closed because in HTML we can do this).
The problem is that we don't manage the error correctly. But your real problem is that you probably have a misconfiguration with your Zimbra server, please control it.
Previously, we get this:
org.ametys.plugins.linkdirectory.dynamic.DynamicInformationException: Failed to get Zimbra email count for user UserIdentity [login=SSJ, population=utilisateurs] at org.ametys.plugins.messagingconnector.MessagingConnectorException#toDynamicInformationException:133 at org.ametys.plugins.messagingconnector.dynamic.MailDynamicInformationGenerator#saxShortValue:54 at org.ametys.plugins.linkdirectory.dynamic.AbstractInternalDynamicInformationGenerator#generate:81 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#processXMLPipeline:581 at org.apache.cocoon.components.pipeline.impl.AbstractCachingProcessingPipeline#processXMLPipeline:301 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#process:483 at org.apache.cocoon.components.source.impl.SitemapSource#getInputStream:267 at org.ametys.plugins.linkdirectory.dynamic.URLBasedDynamicInformationProvider#saxDynamicInformation:100 at org.ametys.plugins.linkdirectory.dynamic.DynamicInformationGenerator#generate:82 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#processXMLPipeline:581 at org.apache.cocoon.components.pipeline.impl.AbstractCachingProcessingPipeline#processXMLPipeline:301 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#process:483 at org.apache.cocoon.components.treeprocessor.sitemap.SerializeNode#invoke:144 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.ActTypeNode#invoke:139 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#handleCocoonRedirect:300 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#access$000:49 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector#cocoonRedirect:348 at org.apache.cocoon.environment.ForwardRedirector#redirect:60 at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode#invoke:70 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#handleCocoonRedirect:300 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#access$000:49 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector#cocoonRedirect:348 at org.apache.cocoon.environment.ForwardRedirector#redirect:60 at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode#invoke:70 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.Cocoon#process:699 at org.ametys.runtime.servlet.RuntimeServlet#service:580 at javax.servlet.http.HttpServlet#service:733 at org.apache.catalina.core.ApplicationFilterChain#internalDoFilter:231 at org.apache.catalina.core.ApplicationFilterChain#doFilter:166 at org.apache.tomcat.websocket.server.WsFilter#doFilter:53 at org.apache.catalina.core.ApplicationFilterChain#internalDoFilter:193 at org.apache.catalina.core.ApplicationFilterChain#doFilter:166 at org.apache.catalina.core.StandardWrapperValve#invoke:202 at org.apache.catalina.core.StandardContextValve#invoke:97 at org.apache.catalina.authenticator.AuthenticatorBase#invoke:542 at org.apache.catalina.core.StandardHostValve#invoke:143 at org.apache.catalina.valves.ErrorReportValve#invoke:92 at org.apache.catalina.valves.AbstractAccessLogValve#invoke:690 at org.apache.catalina.core.StandardEngineValve#invoke:78 at org.apache.catalina.connector.CoyoteAdapter#service:343 at org.apache.coyote.http11.Http11Processor#service:374 at org.apache.coyote.AbstractProcessorLight#process:65 at org.apache.coyote.AbstractProtocol$ConnectionHandler#process:888 at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor#doRun:1597 at org.apache.tomcat.util.net.SocketProcessorBase#run:49 at java.base/java.util.concurrent.ThreadPoolExecutor#runWorker:1128 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker#run:628 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable#run:61 at java.base/java.lang.Thread#run:834 Caused by: org.ametys.plugins.messagingconnector.MessagingConnectorException: Failed to get Zimbra email count for user UserIdentity [login=SSJ, population=utilisateurs] at org.ametys.plugins.zimbra.ZimbraConnector#internalGetEmailsCount:601 at org.ametys.plugins.messagingconnector.AbstractMessagingConnector#lambda$getUnreadEmailCount$3:330 at org.ametys.plugins.core.impl.cache.GuavaCache$2#call:144 at org.ametys.plugins.core.impl.cache.GuavaCache$2#call:140 at com.google.common.cache.LocalCache$LocalManualCache$1#load:4868 at com.google.common.cache.LocalCache$LoadingValueReference#loadFuture:3533 at com.google.common.cache.LocalCache$Segment#loadSync:2282 at com.google.common.cache.LocalCache$Segment#lockedGetOrLoad:2159 at com.google.common.cache.LocalCache$Segment#get:2049 at com.google.common.cache.LocalCache#get:3966 at com.google.common.cache.LocalCache$LocalManualCache#get:4863 at org.ametys.plugins.core.impl.cache.GuavaCache#get:139 at org.ametys.plugins.messagingconnector.AbstractMessagingConnector#getUnreadEmailCount:330 at org.ametys.plugins.messagingconnector.dynamic.MailDynamicInformationGenerator#saxShortValue:44 ... 101 more Caused by: org.xml.sax.SAXParseException; lineNumber: 6; columnNumber: 3; The element type "hr" must be terminated by the matching end-tag "</hr>". at org.apache.xerces.parsers.DOMParser#parse (Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderImpl#parse (Unknown Source) at org.apache.excalibur.xml.impl.JaxpParser#parseDocument:395 at org.ametys.plugins.zimbra.ZimbraConnector#internalGetEmailsCount:585 ... 114 more
Sure :
URI de la requête : /generate/intranet/_plugins/link-directory/dynamic-information/update/intranet/default Message : Unable to sax dynamic information from provider of id 'dynamic.info.calendar' Emplacement : org.apache.cocoon.util.log.SLF4JLoggerAdapter.error(SLF4JLoggerAdapter.java:46) Pile d'appels : org.apache.excalibur.source.SourceException: Exception during processing of cocoon://_plugins/dynamicmessagingconnector/calendar?maxItems=4&lang=fr at org.apache.cocoon.components.source.impl.SitemapSource#getInputStream:277 at org.ametys.plugins.linkdirectory.dynamic.URLBasedDynamicInformationProvider#saxDynamicInformation:100 at org.ametys.plugins.linkdirectory.dynamic.DynamicInformationGenerator#generate:82 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#processXMLPipeline:581 at org.apache.cocoon.components.pipeline.impl.AbstractCachingProcessingPipeline#processXMLPipeline:301 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#process:483 at org.apache.cocoon.components.treeprocessor.sitemap.SerializeNode#invoke:144 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.ActTypeNode#invoke:139 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#handleCocoonRedirect:300 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#access$000:49 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector#cocoonRedirect:348 at org.apache.cocoon.environment.ForwardRedirector#redirect:60 at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode#invoke:70 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#handleCocoonRedirect:300 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#access$000:49 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor$TreeProcessorRedirector#cocoonRedirect:348 at org.apache.cocoon.environment.ForwardRedirector#redirect:60 at org.apache.cocoon.components.treeprocessor.sitemap.RedirectToURINode#invoke:70 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.components.treeprocessor.sitemap.MountNode#invoke:118 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:47 at org.apache.cocoon.components.treeprocessor.sitemap.MatchNode#invoke:108 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelineNode#invoke:143 at org.apache.cocoon.components.treeprocessor.AbstractParentProcessingNode#invokeNodes:69 at org.apache.cocoon.components.treeprocessor.sitemap.PipelinesNode#invoke:93 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:236 at org.apache.cocoon.components.treeprocessor.ConcreteTreeProcessor#process:178 at org.apache.cocoon.components.treeprocessor.TreeProcessor#process:254 at org.apache.cocoon.Cocoon#process:699 at org.ametys.runtime.servlet.RuntimeServlet#service:580 at javax.servlet.http.HttpServlet#service:733 at org.apache.catalina.core.ApplicationFilterChain#internalDoFilter:231 at org.apache.catalina.core.ApplicationFilterChain#doFilter:166 at org.apache.tomcat.websocket.server.WsFilter#doFilter:53 at org.apache.catalina.core.ApplicationFilterChain#internalDoFilter:193 at org.apache.catalina.core.ApplicationFilterChain#doFilter:166 at org.apache.catalina.core.StandardWrapperValve#invoke:202 at org.apache.catalina.core.StandardContextValve#invoke:97 at org.apache.catalina.authenticator.AuthenticatorBase#invoke:542 at org.apache.catalina.core.StandardHostValve#invoke:143 at org.apache.catalina.valves.ErrorReportValve#invoke:92 at org.apache.catalina.valves.AbstractAccessLogValve#invoke:690 at org.apache.catalina.core.StandardEngineValve#invoke:78 at org.apache.catalina.connector.CoyoteAdapter#service:343 at org.apache.coyote.http11.Http11Processor#service:374 at org.apache.coyote.AbstractProcessorLight#process:65 at org.apache.coyote.AbstractProtocol$ConnectionHandler#process:888 at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor#doRun:1597 at org.apache.tomcat.util.net.SocketProcessorBase#run:49 at java.base/java.util.concurrent.ThreadPoolExecutor#runWorker:1128 at java.base/java.util.concurrent.ThreadPoolExecutor$Worker#run:628 at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable#run:61 at java.base/java.lang.Thread#run:834 Caused by: org.apache.cocoon.ProcessingException: Failed to process pipeline at <map:serialize type="xml"> - context:/plugins/dynamicmessagingconnector/sitemap.xmap:41:32 at <map:transform type="i18n"> - context:/plugins/dynamicmessagingconnector/sitemap.xmap:38:32 at <map:generate type="calendar-dynamic-information"> - context:/plugins/dynamicmessagingconnector/sitemap.xmap:37:56 at org.apache.cocoon.ProcessingException#throwLocated:145 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#handleException:955 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#processXMLPipeline:585 at org.apache.cocoon.components.pipeline.impl.AbstractCachingProcessingPipeline#processXMLPipeline:301 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#process:483 at org.apache.cocoon.components.source.impl.SitemapSource#getInputStream:267 ... 96 more Caused by: org.ametys.core.cache.CacheException: An error occurred while computing the new value for key org.ametys.plugins.messagingconnector.AbstractMessagingConnector$EventCountCacheKey@f5105441 at org.ametys.plugins.core.impl.cache.GuavaCache#get:151 at org.ametys.plugins.messagingconnector.AbstractMessagingConnector#getEventsCount:278 at org.ametys.plugins.messagingconnector.dynamic.CalendarDynamicInformationGenerator#saxShortValue:48 at org.ametys.plugins.linkdirectory.dynamic.AbstractInternalDynamicInformationGenerator#generate:81 at org.apache.cocoon.components.pipeline.AbstractProcessingPipeline#processXMLPipeline:581 ... 99 more Caused by: org.ametys.plugins.messagingconnector.MessagingConnectorException: Failed to get Zimbra events for user UserIdentity [login=SSJ, population=utilisateurs] at org.ametys.plugins.zimbra.ZimbraConnector#_getSoapEvents:481 at org.ametys.plugins.zimbra.ZimbraConnector#internalGetEventsCount:424 at org.ametys.plugins.messagingconnector.AbstractMessagingConnector#lambda$getEventsCount$1:278 at org.ametys.plugins.core.impl.cache.GuavaCache$2#call:144 at org.ametys.plugins.core.impl.cache.GuavaCache$2#call:140 at com.google.common.cache.LocalCache$LocalManualCache$1#load:4868 at com.google.common.cache.LocalCache$LoadingValueReference#loadFuture:3533 at com.google.common.cache.LocalCache$Segment#loadSync:2282 at com.google.common.cache.LocalCache$Segment#lockedGetOrLoad:2159 at com.google.common.cache.LocalCache$Segment#get:2049 at com.google.common.cache.LocalCache#get:3966 at com.google.common.cache.LocalCache$LocalManualCache#get:4863 at org.ametys.plugins.core.impl.cache.GuavaCache#get:139 ... 103 more Caused by: org.xml.sax.SAXParseException; lineNumber: 6; columnNumber: 3; The element type "hr" must be terminated by the matching end-tag "</hr>". at org.apache.xerces.parsers.DOMParser#parse (Unknown Source) at org.apache.xerces.jaxp.DocumentBuilderImpl#parse (Unknown Source) at org.apache.excalibur.xml.impl.JaxpParser#parseDocument:395 at org.ametys.plugins.zimbra.ZimbraConnector#_getSoapEvents:465 ... 115 more
Problem is solved.
Bad Ametys configuration exception wasn't dealt with properly.
Now we have more verbose logs:
Niveau : DEBUG Catégorie : org.ametys.plugins.zimbra.ZimbraConnector Message : ZimbraConnector: performing preauth request for user LdapUserIdentity [login=XXXX, population=XXXXXXXXXXXXXXXXXXX']
Niveau : DEBUG Catégorie : org.ametys.plugins.zimbra.ZimbraConnector Message : Headers: Pile d'appels : Server: nginx Date: Wed, 19 Oct 2022 15:09:24 GMT Content-Type: text/html Content-Length: 138 Connection: keep-alive Location: https://XXXXXXXXXXXXXXXXX